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  • Writer's pictureThe Orange Bear

The Top 50 Things People Hate About Websites



A graphic image of a bear destroying a computer


Key Takeaways

  1. Prioritize user experience (UX) and user interface (UI) design to keep visitors engaged, increase conversions, and improve search engine rankings.

  2. Optimize your website for speed, mobile devices, and accessibility to cater to all users.

  3. Keep your website design clean and consistent, with a clear information hierarchy and visual hierarchy.

  4. Make navigation easy and intuitive with features like search functionality, breadcrumb navigation, and hamburger menus on mobile devices.

  5. Avoid common pitfalls such as broken links, misleading headlines, and outdated information.

  6. Enhance user experience with personalized content, social proof, and localized content for international audiences.

  7. Monitor and track errors on your site to ensure a smooth user experience and make improvements based on user feedback.

  8. Comply with privacy regulations by providing a privacy policy, cookie consent, and SSL certificates.

  9. Use the resources and best practices provided throughout the article to optimize your website's UX and UI, ultimately leading to a better experience for your visitors and higher search engine rankings.

Index

  1. Introduction

  2. Slow Loading Times

  3. Poor Mobile Optimization

  4. Complicated Navigation

  5. Too Many Pop-ups and Ads

  6. Autoplay Videos and Audio

  7. Poor Readability

  8. Inconsistent Design

  9. Lack of Clear Call-to-Action (CTA)

  10. Broken Links

  11. Poorly Written Content

  12. Inaccessible Content

  13. Stock Photos Overuse

  14. Outdated Design

  15. Complicated Forms

  16. No Search Function

  17. Inadequate White Space

  18. Poor Error Handling

  19. Hidden Contact Information

  20. Ineffective 404 Pages

  21. No Social Sharing Buttons

  22. Inconsistent URL Structure

  23. No Clear Information Hierarchy

  24. No Testimonials or Reviews

  25. Poor Legibility

  26. No Site Map

  27. Non-Descriptive Link Text

  28. No Favicon

  29. No SSL Certificate

  30. No Analytics Integration

  31. No Social Proof

  32. No Clear Value Proposition

  33. Misleading Headlines

  34. Too Many Fonts

  35. Inappropriate Use of Animations

  36. No Breadcrumb Navigation

  37. No Alt Text for Images

  38. Overuse of Jargon

  39. No Cookie Consent

  40. No Hamburger Menu on Mobile

  41. No Visual Hierarchy

  42. No Clear User Flow

  43. Lack of Content Variety

  44. No Feedback Mechanism

  45. No Content Personalization

  46. No Privacy Policy

  47. Outdated Information

  48. Non-Optimized Images

  49. No Clear Branding

  50. No Localized Content

  51. No Error Tracking

  52. Conclusion

  53. FAQ



Introduction


Website user experience (UX) and user interface (UI) are two critical factors that determine the success of your online presence. With the constant evolution of technology and design trends, it's more important than ever to stay up-to-date and ensure your website caters to your users' needs. In this comprehensive guide, we'll explore the top 50 things people dislike about website UX and UI, and provide actionable tips to help you improve your site's performance. With relevant links throughout, this article will become your go-to resource for optimizing your website's user experience.



Slow Loading Times

Slow loading times are one of the biggest frustrations for users. According to a study by Google, 53% of mobile users abandon a site if it takes longer than 3 seconds to load. Optimize your site's performance by compressing images, minifying code, and leveraging browser caching.


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Poor Mobile Optimization

With more than half of all web traffic coming from mobile devices, having a responsive website is crucial. Make sure your website scales and functions well on all screen sizes.


Resources:


Responsive Web Design Basics: https://web.dev/responsive-web-design-basics/



Complicated Navigation

A confusing navigation structure can deter users from exploring your website. Keep your navigation simple, clear, and consistent across all pages.


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Too Many Pop-ups and Ads

Excessive pop-ups and ads can be intrusive and negatively impact the user experience. Limit their use and ensure they don't obstruct important content.


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Autoplay Videos and Audio

Autoplay content can be disruptive and annoying to users. Give them the choice to play or pause media.


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Poor Readability

Poor readability due to small fonts, low contrast, or cluttered layouts can make it difficult for users to consume your content. Use appropriate font sizes and high contrast between text and background colors.


Resources:


Web Content Accessibility Guidelines (WCAG): https://www.w3.org/WAI/standards-guidelines/wcag/

Readability Guidelines: https://readabilityguidelines.co.uk/



Inconsistent Design

Inconsistent design elements can make your website appear unprofessional. Establish a consistent design language across your site to create a cohesive user experience.


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Lack of Clear Call-to-Action (CTA)

A clear and compelling CTA is essential for driving conversions. Make sure your CTAs stand out and convey a strong message.


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Broken Links

Broken links can frustrate users and negatively affect your search engine rankings. Regularly audit your site for broken links and fix them.


Resource:


Broken Link Checker: https://www.brokenlinkcheck.com/




Poorly Written Content

Low-quality content can hurt your website's credibility and user experience. Invest in high-quality, informative, and engaging content to keep users on your site longer.


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Inaccessible Content

Make your website accessible to all users, including those with disabilities. Follow the Web Content Accessibility Guidelines (WCAG) to ensure your site is accessible to everyone.


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Stock Photos Overuse

Overusing stock photos can make your website appear generic and unauthentic. Use custom imagery where possible, or choose high-quality and relevant stock images.


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Outdated Design

Outdated designs can make your website appear untrustworthy. Stay current with design trends and update your site accordingly.


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Complicated Forms

Long and complicated forms can deter users from completing them. Keep your forms short and only request essential information.


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No Search Function

A search function is crucial for helping users find specific content on your site. Implement a search bar to enhance usability.


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Inadequate White Space

A cluttered layout can make your website difficult to navigate. Use white space effectively to create a clean and user-friendly design.


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Poor Error Handling

Errors can be frustrating for users. Implement clear error messages and guide users towards correcting their mistakes.


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Hidden Contact Information

Make it easy for users to contact you by displaying your contact information prominently on your site.


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Ineffective 404 Pages

Customize your 404 pages to maintain a consistent design and guide users back to relevant content.


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No Social Sharing Buttons

Make it easy for users to share your content on social media by including social sharing buttons on your site.


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Inconsistent URL Structure

Maintain a consistent and logical URL structure to improve user experience and search engine optimization.


Resource:


URL Structure Best Practices: https://moz.com/learn/seo/url



No Clear Information Hierarchy

Organize your content using clear headings, subheadings, and bulleted lists to improve readability and scannability.


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No Testimonials or Reviews

Including testimonials or reviews on your site can increase trust and credibility. Encourage satisfied customers to leave reviews and display them prominently.


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Poor Legibility

Make your content easy to read by avoiding overly decorative fonts and using proper line spacing and paragraph breaks.


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No Site Map

A site map helps users navigate your website and improves search engine indexing. Create and submit a site map to search engines for better visibility.


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Non-Descriptive Link Text

Use descriptive link text to improve usability and accessibility. Avoid generic phrases like "click here" or "learn more."


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No Favicon

A favicon adds professionalism to your website and helps users identify your site in their browser tabs. Create and upload a favicon to your site.


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No SSL Certificate

Secure your website and protect user data by installing an SSL certificate. This will also improve your search engine rankings.


Resource:


Let's Encrypt: https://letsencrypt.org/



No Analytics Integration

Integrate analytics tools like Google Analytics to track user behavior and make data-driven decisions to improve your site.


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No Social Proof

Leverage social proof to build trust and credibility. Showcase client logos, case studies, or media mentions on your site.


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No Clear Value Proposition

Communicate the unique value of your products or services to users with a clear value proposition.


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Misleading Headlines

Avoid clickbait headlines that don't accurately represent your content. Be honest and descriptive in your headings.


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Too Many Fonts

Using too many fonts can make your website look cluttered and unprofessional. Stick to 2-3 fonts for a clean and consistent design.


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A middle aged man getting angry at a computer

Inappropriate Use of Animations

Animations can enhance the user experience if used appropriately, but excessive or irrelevant animations can be distracting. Use animations purposefully and sparingly.


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No Breadcrumb Navigation

Breadcrumb navigation helps users understand their location within your site's structure. Implement breadcrumb navigation to improve usability.


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No Alt Text for Images

Including alt text for images improves accessibility and search engine optimization. Add descriptive alt text to all images on your site.


Resource:


Alt Text Best Practices: https://moz.com/learn/seo/alt-text



Overuse of Jargon

Using too much industry-specific jargon can alienate users. Write your content in plain language to make it accessible to a broader audience.


Resource:


Plain Language Guidelines: https://plainlanguage.gov/guidelines/



No Cookie Consent

Comply with privacy regulations by displaying a cookie consent banner on your site.


Resource:


Cookie Consent Manager: https://www.cookiebot.com/



No Hamburger Menu on Mobile

A hamburger menu is an effective way to simplify your mobile navigation. Implement a hamburger menu for a cleaner mobile interface.


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No Visual Hierarchy

A strong visual hierarchy helps users understand the importance of different elements on your site. Use size, color, and contrast to create a clear hierarchy.


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No Clear User Flow

Guide users through your site by creating a clear user flow. This can improve engagement, conversions, and overall user satisfaction.


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Lack of Content Variety

Break up long blocks of text with images, videos, or other multimedia to create a more engaging and visually appealing user experience.


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No Feedback Mechanism

Provide users with an easy way to provide feedback, report issues, or ask questions. This can help you improve your site based on user input.


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No Content Personalization

Tailor your content to your users' preferences and behavior to create a more personalized experience.


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No Privacy Policy

Display a clear privacy policy to inform users about how their data is collected and used, and to comply with privacy regulations.


Resource:


Privacy Policy Generator: https://www.privacypolicygenerator.info/



Outdated Information

Ensure your website's content is up-to-date and accurate. Regularly review and update your content to maintain credibility.


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Non-Optimized Images

Optimize your images to improve loading times and search engine rankings. Use proper file formats, compression, and image dimensions.


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No Clear Branding

Establish a strong brand identity on your website through consistent design elements, colors, fonts, and messaging.


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No Localized Content

If you serve an international audience, consider providing localized content in different languages to improve user experience.


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No Error Tracking

Monitor your site for errors and fix them promptly. Use error tracking tools to identify and resolve issues that may negatively impact user experience.


Resource:


Sentry Error Tracking: https://sentry.io/



Conclusion


Now that you're aware of the top 50 things people dislike about website UX and UI, it's time to start optimizing your site for better user experience and higher search engine rankings. Use the resources and tips provided throughout this article to make meaningful improvements that will keep users engaged and coming back for more. Don't forget that the user experience should always be your top priority – after all, a happy user is more likely to convert and recommend your site to others. Happy optimizing!



FAQ Section


What are the most important factors to consider for good UX and UI design?

A: Some of the most important factors include clear navigation, mobile optimization, fast loading times, consistent design, and accessible content.


How can I improve my website's loading speed?

A: Optimize images, use a content delivery network (CDN), enable caching, minify code, and choose a reliable web host.


What are some common UX/UI mistakes to avoid?

A: Avoid mistakes such as slow loading times, poor mobile optimization, complicated navigation, excessive use of pop-ups and ads, and outdated design.


How can I make my website more accessible?

A: Follow the Web Content Accessibility Guidelines (WCAG), use descriptive link text, provide alt text for images, and ensure your site has a clear information hierarchy.


How can I improve the readability of my content?

A: Use simple language, break up large blocks of text with headings and subheadings, use bullet points, and maintain proper line spacing and paragraph breaks.


Why is a consistent design important for UX/UI?

A: A consistent design helps users navigate your site easily, establishes brand identity, and creates a professional and trustworthy appearance.


How can I create a more personalized user experience?

A: Tailor your content to your users' preferences and behavior, offer content personalization features, and provide localized content for international audiences.


How do I ensure my website is compliant with privacy regulations?

A: Display a clear privacy policy, provide cookie consent, and secure your website with an SSL certificate.


How can I monitor and track errors on my site?

A: Use error tracking tools like Sentry to identify and resolve issues that may negatively impact the user experience.


What are some resources to help improve my website's UX and UI?

A: The resources provided throughout the article can help you optimize your website's UX and UI, covering aspects such as design, content, navigation, accessibility, and more.

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